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Health-Cloud-Accredited-Professional Prüfungsaufgaben, Health-Cloud-Accredited-Professional Prüfungen

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Die Salesforce Health-Cloud-Accredited-Professional (Health Cloud) Prüfung ist ein Zertifizierungsprogramm, das für Personen entwickelt wurde, die ihre Expertise in der Salesforce Health Cloud-Plattform demonstrieren möchten. Diese Zertifizierung ist ideal für Gesundheitsdienstleister, medizinische Fachkräfte und IT-Experten, die ihr Wissen und ihre Fähigkeiten im Management von Gesundheitsdaten und Patienteninformationen erweitern möchten. Die Health Cloud Accredited Professional-Zertifizierung wird weltweit als zuverlässiger Maßstab für Gesundheitsfachleute anerkannt.

Um eine von Salesforce Health Cloud akkreditierte Profi zu werden, müssen die Kandidaten eine strenge Untersuchung bestehen, in der ihr Verständnis der Architektur der Gesundheitswolke, der Datenmodelle, der Sicherheit und der Einhaltung und des Patientenmanagement -Workflows getestet wird. Die Prüfung wurde entwickelt, um die Fähigkeit der Kandidaten zu messen, effektive Lösungen mithilfe von Health Cloud zu entwerfen und zu implementieren, sowie deren Kenntnis von Best Practices für die Verwaltung von Patientendaten und zur Bereitstellung qualitativ hochwertiger Gesundheitsdienste.

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Health-Cloud-Accredited-Professional Übungsmaterialien - Health-Cloud-Accredited-Professional Lernressourcen & Health-Cloud-Accredited-Professional Prüfungsfragen

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Salesforce Health Cloud Accredited Professional Health-Cloud-Accredited-Professional Prüfungsfragen mit Lösungen (Q42-Q47):

42. Frage
A provider is looking to implement Utilization Management in Health Cloud and submit and track pror authorizations. Which two capabilities should a consultant customize to achieve this?
Choose 2 answers

A. Create a new UtilizationManagementSettings record in Custom Settings.
B. Customize the Service Request object.
C. Create a new Support Process to match the customer's process steps.
D. Integrate using MuleSoft Direct for electronic Prior Authorizations (ePA).

Antwort: B,D

Begründung:
Implementing Utilization Management in Salesforce Health Cloud to handle prior authorizations involves customizing specific components to streamline the submission and tracking processes.
1. Integrate Using MuleSoft Direct for Electronic Prior Authorizations (ePA):
MuleSoft Direct for Health Cloud facilitates seamless integration between Electronic Health Record (EHR) systems and Health Cloud. This integration enables providers to electronically submit and track prior authorization requests, eliminating manual processes and reducing decision times. By leveraging electronic prior authorization (ePA), healthcare organizations can automate workflows, ensure timely approvals, and enhance patient care delivery.
Salesforce
2. Customize the Service Request Object:
The Service Request object in Health Cloud serves as a central repository for managing various patient-related requests, including prior authorizations. Customizing this object allows organizations to align the authorization process with their specific business requirements. Enhancements may include adding custom fields to capture necessary clinical information, modifying page layouts for improved user experience, and implementing validation rules to ensure data accuracy. Such customizations facilitate efficient tracking and management of authorization requests, ensuring that all relevant information is readily accessible to care teams.
Reference:
Get Started with Health Cloud Utilization Management
Manage Authorization Requests in a Provider's Office

43. Frage
A healthcare provider with multiple clinics and specialties is struggling to manage its appointment scheduling process efficiently. Patients are experiencing long wait times on the phone andwant to leverage self-service options.
Which three Health Cloud capabilities should a consultant recommend configuring to provide a solution to improve patient satisfaction?
Choose 3 answers

A. Provider Search
B. Experience Cloud for Health Cloud
C. Intelligent Appointment Management
D. Assessments and Recommendations
E. Intelligent Form Reader

Antwort: A,B,C

Begründung:
To improve appointment scheduling and provide patient self-service, these three Health Cloud features should be configured:
* Experience Cloud for Health Cloud:
* Allows creation of patient-facing portals for self-service appointment booking and information access.
* Extract:
"Experience Cloud enables self-service portals for patients, supporting appointment scheduling and other interactions." (Source: Administer Health Cloud - Experience Cloud)
* Intelligent Appointment Management:
* Offers advanced scheduling features and automation to reduce wait times and manual booking.
* Extract:
"Intelligent Appointment Management in Health Cloud supports both self-service and agent-assisted scheduling workflows." (Source: Administer Health Cloud - Intelligent Appointment Management)
* Provider Search:
* Lets patients find the right clinic or provider based on specialty, availability, and other criteria.
* Extract:
"Provider Search empowers patients to search for providers and book appointments online through self- service portals." (Source: Administer Health Cloud - Provider Search)
* Why not A or D?
* Intelligent Form Readeris used for document capture, not for scheduling or self-service.
* Assessments and Recommendationsare used for care management, not scheduling.

44. Frage
Which solution includes pre-built APIs, connectors ,implementation templates, and a prescriptive end-to-end reference architecture to enable EHR connectivity and power a patient 360 from any HER into HC using HL7 V2 or FHIR standards?

A. Mulesoft Accelerator for HealthCare
B. Specialty vendors
C. Tableau CRM for HealthCare
D. Shield

Antwort: A

45. Frage
In which two ways can an administrator ensure that Patient Risk scores are recalculated periodically? (Choose Two.)

A. Setup a Apex batch job and run the job manually
B. Use a third party API to recalculate CMS risk score
C. Create a Healthcare Provider enrollment flow.
D. Use the CMS recalculation API
E. Setup a scheduled Apex batch job.

Antwort: A,E

Begründung:
Reference and details below.

46. Frage
While running user acceptance testing (UAT) for a customer, an end user is unable to view certain data on the Enhanced Timeline for Contact Center.
What should be the first step in troubleshooting this issue?

A. Ensure the component has been activated.
B. Check the Enhanced Patient permission set assignment.
C. Check the Health Cloud Data permission set assignment.
D. Ensure the user has the right object permissions.

Antwort: D

Begründung:
When an end user is unable to view certain data on the Enhanced Timeline for Contact Center during User Acceptance Testing (UAT), the primary step in troubleshooting should be to verify that the user possesses the appropriate object permissions.
Understanding Object Permissions:
* Purpose: Object permissions determine a user's ability to create, read, edit, or delete records of a particular object within Salesforce.
* Types of Permissions:
* Read: Allows users to view records.
* Create: Permits users to add new records.
* Edit: Enables users to modify existing records.
* Delete: Grants users the ability to remove records.
Troubleshooting Steps:
* Verify User's Profile and Permission Sets:
* Profiles: Check the user's assigned profile to ensure it includes the necessary object permissions for the data intended to be displayed on the Enhanced Timeline.
* Permission Sets: Review any permission sets assigned to the user that might grant additional object permissions.
* Ensure Field-Level Security:
* Confirm that field-level security settings permit the user to access the specific fields associated with the timeline data.
* Check Sharing Settings:
* Assess the organization's sharing rules and settings to ensure the user has the requisite access to the records in question.
References:
Salesforce Security Guide: For detailed information on configuring object permissions and ensuring proper access controls, consult the Salesforce Security Guide: Salesforce Security Guide Conclusion:
Ensuring that users have the correct object permissions is crucial for accessing data on the Enhanced Timeline. By verifying and configuring these permissions appropriately, administrators can resolve visibility issues and enhance user experience during UAT.

47. Frage
......

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